Orders

  • Can I Cancel or Modify My Order Before It Ships?

    As soon as we receive your order, we start working on it right away! Unfortunately, we usually can't make changes to an order once it's placed. Sometimes we can get lucky and make certain adjustments before the warehouse prints out your invoice and shipping labels. If you have any questions abou...
  • How Will I Know When My Order Ships?

    You will receive 2 email notifications: 1) Order Confirmation - confirming your purchase. 2) Shipping Confirmation - confirming your shipment details once handed over to the post. *Please be sure to check your spam folders as sometimes these emails get pushed there based on your inbox settings....
  • What happens if the item I order is out of stock?

    In the unlikely event there is an issue with your order, you will be notified by one of our team as soon as possible. Generally, if you have ordered a product and it is out of stock, we will make contact to suggest an alternative by either phone call or email before sending out the rest of you...