Shipping and Delivery

  • How long will it take my order to arrive?

    As soon as you place an order, you will receive an order confirmation email. If you did not receive this, please check your Junk Mail Folder. Please allow us to pick, pack and ship your order within 1-2 business days. When your order is shipped, you will receive another confirmation with all the...
  • How much does shipping cost?

    For all other orders or locations, please go to the CART (https://www.twlgear.com/cart) and enter your details for an accurate real time shipping quote. Shipping costs are influenced by the weight of the product and your location, exact shipping costs are calculated in the shopping cart and w...
  • Where is my order?

    Please visit the ORDER STATUS (https://www.twlgear.com/pages/order-status-tracking) Page. Want to check with the carrier directly? DHL (https://www.dhl.com/en/express/tracking.html) FEDEX (https://www.fedex.com/en-us/home.html)
  • Who delivers my order?

    US Orders are shipped via DHL Express. Please allow 2-7 Business Days for your items to arrive. As we post to all corners of the US, each order is unique and the time frame can range depending on the destination and remote places may take a bit longer.