Can I return my item?

We make life easy. If your item doesn’t fit you can exchange it for another size or item or get a refund or store credit quickly, easily and free (USA Customers only).

Starting a return is simple and we allow you up to 100 days after placing your order to return your item!

*USA customers only.

USA Returns:

Returns within the USA are free, but you must process your return through our Return portal (link below).

If you are returning your item from the USA, your return is processed the moment your item is scanned by USPS. (Your USPS Return shipping label will be generated in the Returns Portal).

You don’t need to wait for us to receive your item, once it is in the postal system and confirmed to be coming back to us, we will create the exchange order in our system or process the store credit or refund to your payment method immediately.

Start your return HERE.

Please note: When returning shoes, do NOT place the return label directly on the shoe box. Shoes must be returned with the original box and with the original box placed into a satchel bag. If the shoe box is not in a satchel, we will reject the return.

International Returns:

If you are returning an item from outside the USA, your return is processed when we receive it at our Distribution Centre. Return costs from customers outside the USA are the responsibility of the customer.

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Before you start a return, you will need your order number which can be found on your order confirmation email (it should look something like this TWL#XXXXX) and either the zip code the order was shipped to or the email used on the order or the phone number used when placing the order.

Start your return HERE.

Please note: When returning shoes, do NOT place the return label directly on the shoe box. Shoes must be returned with the original box and with the original box placed into a satchel bag. If the shoe box is not in a satchel, we will reject the return.



No returns, exchanges or refunds can be provided on items returned to The WOD Life in a used condition, or outside our terms and conditions. Please note that we will be only be providing a refund by the methods available to us at the time of your return. This may involve Bank Deposit, PayPal, Credit Card Reversal or Store Credit. Please allow up to 7-14 days for refunds or credits to be processed.

If you received products that were damaged, defective or if we shipped you the incorrect item we will gladly pay for the return shipping cost as well as shipping the item back to you. If the returned item was what you ordered but you have since changed your mind (i.e. you were not happy with your choice of size, color or style) then we ask that you pay for the cost of returning the item to us. We think that’s only fair. We will however cover the cost of shipping the new item back to you.

Please note:
• Due to health reasons, any nutritional, supplements or under garments bought from us cannot be returned unless they are faulty.
• Refunds and returns are not available on sale, clearance or free promotional items

Oct 28, 2021

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