Returns

  • Can I return my item?

    We make life easy. If your item doesn’t fit you can exchange it for another size or item or get a refund or store credit quickly, easily and free (USA Customers only). Starting a return is simple and we allow you up to 100 days after placing your order to return your item! *USA customers only. ...
  • Damaged or Faulty Goods - My items are damaged or faulty, what do I do?

    If your gear becomes damaged or faulty after use, The WOD Life will work together with you to resolve the issue. If your gear has been used according to its intended use and are still within the returns period, we will work together with you to organize a replacement or a refund. We will not re...
  • Have you received my return yet?

    Please allow 7-14 Business Days from receipt of returned goods, for your return to be processed. If you have requested an exchange, someone from the team will contact you with your new set of tracking details. If you believe that your return has fallen outside of the 14 business day window, ple...
  • Incorrect Item Received - The correct item was not received, what do I do?

    We acknowledge that at times, there may be mixed up items that are received. We will work with you immediately to ensure your correct item is received. Please contact us HERE with your order order number, the incorrect item and we will resolve this for you. TIP: Sending a photo along with your ...
  • I want to return an item, but I have lost my original invoice?

    If you are looking to return an item, but misplaced your invoice or order number, no worries! First, be sure to check the email address you ordered your gear with. Sometimes you can go back and check your old emails for the order confirmation or the shipping confirmation we send out. Failing th...
  • What is your returns process?

    HOW DO I RETURN AN ITEM? If you decide you are not satisfied with your purchase you have 100 days from receipt of purchase to return and obtain a refund, store credit, or exchange. You must use the download, print and complete the Return Authorization Form HEREto begin the Returns Process.  Plea...
  • Where's my refund?

    All returns should go through our online returns portal here: ONLINE RETURNS PORTAL After we receive and process your return, the returns team will send you a confirmation email and issue a refund to your original form of payment. The returns team works hard to process exchanges and refunds as ...